What is civil mediation?

Civil mediation is the process where an impartial professionally trained mediator facilitates negotiation between those in dispute. It is an effective form of Alternative Dispute Resolution. Our civil mediation is flexible, fast and a more cost effective way of reaching settlement than entering into court / legal proceedings. Civil mediation can be over in as little as half a day or could take multiple sessions depending on the complexity of the dispute. In most cases mediations are completed within one day.

This form of alternative dispute resolution has a high success rate.

Civil mediation allows for all those in dispute to be in the same room at the same time with a mediator that will ensure all parties have their say. This is to ensure the process is fair to all.

Benefits of our civil mediation

Here at Centre for Resolution all of our mediators are non-judgmental, impartial and the process is completely confidential.

We believe in facilitative mediation, in turn ensuring that all sessions and outcomes are directed and decided by the parties. This empowers our clients as they are in control of the outcome and our mediators are here to support you finding a solution.

Our civil mediation service is a voluntary process and all parties choose to be there. Although mediation is not always about repairing or building relationships, it is often seen as a positive benefit.

All parties are more likely to keep to the agreement as they have mutually decided the outcome. Mediation is a safe space for all those involved to talk openly and honestly, as the process is confidential. The mediator will not pass any information to the other side unless instructed to. Mediation is flexible allowing you to come up with solutions and agreements that you may not be able to do so in court.

Our independent mediators can help to generate new ideas and solutions that are mutually beneficial to both parties. Solutions found in mediation are usually unexplored by the courts.

The process will allow for information to be exchanged in a safe and positive environment.

If you have any questions about our mediation service and how it may work for you, please contact us.

As well as civil mediation, we offer a variety of other services. You can find out more about Centre for Resolution here.

Areas we work

  • Neighbourhood/community disputes
  • Landlord and tenant
  • Boundary disputes
  • Property, land and real estate
  • Discrimination
  • Contractual and consumer
  • Partnership and shareholder
  • Professional negligence
  • Personal injury and clinical negligence
  • Slander
  • Small claims
  • Pensions and life assurance
  • Inheritance, wills and probate
  • Human rights
  • Regulatory and public sector
  • Financial services and banking
  • Insurance and reinsurance
  • Disability
  • Transportation disputes
  • Intellectual property
  • Commercial and business

Feedback from people using our independent mediation service…

“I found Centre for Resolution’s mediators very helpful. They even accommodated my busy work schedule and only contacted me at times which were convenient.” – Sally R.

What people often ask

‘’Can my solicitor be present?’’

If your case is already in the hands of solicitors and legal proceedings have started then it is almost certain that your solicitor will be involved in the mediation.

If you don’t already have a solicitor and you wish to have one present in the mediation then we would suggest that you seek legal advice. Just because you seek legal advice does not mean that you do or do not have to have your solicitor present at mediation.

‘’Can I bring someone with me other than the solicitor to mediation?’’

In some cases parties may wish to bring someone for moral support such as a family member or friend or someone who has expertise or knowledge in the area of your dispute. This is almost always acceptable with the agreement of both parties.

‘’Who pays for mediation?’’

The answer to this is dependent on the dispute and your current situation. Most parties split the fees 50 50 but in some cases one party may choose to pay most or all of the cost. This can be for a number of reasons including but not limited to: speedy resolution, as a goodwill gesture, one party feels obligated too. This arrangement is to be decided by both parties. The mediator can support with this conversation. For further details about the cost of our Civil Mediation service please visit our Fees page.

What happens next

Notify us of your case or if you have any questions about mediation. You can do this by email, phone or the contact form below.

We will assign a mediator to your case who will aim to respond to you within 5 working days who will then arrange a convenient time to discuss your case in detail. We welcome any questions or queries you may have about the process.

The mediator will then decide whether your case is suitable for mediation. Parties will then usually meet separately with the mediator prior to the joint mediation session so we can discuss the agenda. In some instances parties wish to carry this out over the telephone. This is a great opportunity for each party to discuss their current concerns and start to form the agenda of the joint session.

Your allocated mediator will then arrange a time and place that is suitable for all parties for the joint mediation session to take place. If parties don’t wish to have a joint mediation session there is the option of shuttle mediation. This is when parties mediate in two separate rooms and the mediator would go back and forth to each room.

If you have any questions about our mediation service and how it may work for you please contact us.

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