Disability Equality Training
In this blog we are going to explore disability equality training, what it is, what the benefits are of utilising it and how it can help your disabled colleagues, employees and customers.
So first of all what is disability equality training…
Disability equality training is there to support organisations in becoming confident with disability. Our hands on approach has been developed to ensure organisations can be comfortable in supporting employees and customers with disabilities with practical and effective solutions.
All of our trainers have disabilities and for some training providers this is as far as they go. Here at Centre for Resolution we pride ourselves on not only having lived experience but professional expertise in the world of disability and business. They bring realism to the training with their first hand experience where they are able to give you their honest view of services and how they could be improved.
There are many topics that can be covered on the training:
• Legislation and reasonable adjustments
• Funding for employees
• Barriers that people with disabilities face and ways in which to over come them
• The social v medical model of disability
• We explore what disability is
• Access and inclusion
• Appropriate language and effective communication
• Empathy v sympathy
• Stereotyping and unconscious bias
• Exploring the business benefits to employing people with disabilities
• Disability Diversity
There are many benefits to utilising disability equality training for your organisation.
– Makes customers feel at ease
– Your staff and employees are more confident when it comes to disability
– If you are unable to support disabled people you are most likely missing out on their business
– You can attract a more diverse range of customers and employees
– Can explore the options when it comes to reasonable adjustments so it doesn’t have to be so costly
As well as a legal obligation there is also a moral obligation from organisations and service providers to ensure people with disabilities are not excluded from using the service or from being employed.
The business case for training
There is a massive case for businesses to use disability equality training. Not only does it provide good customer service for your customers it also gives your staff the tools and knowledge to be able to support those who have disabilities. There is also the Purple Pound, which you probably haven’t heard of before. The purple pound is the amount of money in which disabled people spend per year in the UK, and it amounts to over £250 billion pounds per year. So there is definitely a business case to utilise training services to ensure you as a service or workplace are inclusive of people with disabilities.
Organisations who have previously used disability equality training and have made improvements to their service have seen massive benefits for the customers. Customers have reacted in a very positive way in terms of accessibility of the service they receive.
On the course we utilise scenarios, open discussion, videos, group work, myth busting, challenging thoughts, and much much more. Our trainers are very open to any questions you may have. They ensure that the training is non-judgmental, confidential and transparent and no question or thought is off limits.
We understand that every business is different so our training can be tailored to suit your specific requirements.
For more information about our in house courses please visit our fees page. We can also deliver open courses. This is perfect for organisations who wish to send a small amount of people on our courses or for sole practitioners, consultants or professionals who wish to understand more about disability.
We also provide disability workshops, consultancy and disability at work coaching. If you wish to read more please visit our disability page.
If you would like to know more information about our disability equality training you can call our office on 01905 21717 or email firstname.lastname@example.org.