Ryan is passionate about influencing change in the disability sector, to ensure that people with disabilities are able to live and work without physical or attitudinal barriers. Ryan does this by providing services to support people with disabilities including:
- Disability mediation
- Disability awareness training
- Disability at work coaching
- Mentoring for people with disabilities
- Disability Consultancy
Ryan has a multitude of skills including negotiation, handling conflict and effective communication with a solutions focused, realistic hands on approach. These skills have helped him to support many organisations in the public, private and third sectors and individuals across the UK.
Not only does Ryan utilise his expertise in the disability sector but his lived experience also. Ryan was diagnosed at the age of 6 with the eye condition Glaucoma and was registered blind at the age of 21. He was also diagnosed at the age of 17 with Dyslexia. Ryan uses his experiences of disability to problem solve and implement effective solutions for individuals, employers and service providers. Ryan’s ambition to use his own experiences to help others is reflected not only in his professional life, but also in his outside commitments, where he is an advocate and campaigner for disability rights, he has been a Samaritan volunteer since 2010, as well as offering his experience and expertise to the RNIB as a member of their Working Age Customer Panel.
As a co-founder of the Disability Mediation Standards Committee, Ryan plays an instrumental role in ensuring mediation practices are inclusive and accessible for people with disabilities whilst ensuring mediators are equipped and confident when disability is the area of dispute.
Ryan is also a trained family, civil and commercial mediator, where he uses his natural ability as well as his expertise and knowledge in mediation and conflict, to create an understanding between opposing parties.
Before the creation of Centre for Resolution, Ryan was the Director of a Community Interest Company and part of his work was based in care homes where people had a range of mental and physical disabilities, children’s centres where the children had complex needs and specialist community centres.
Ryan has always been committed to the highest standards of professional practice in mediation, coaching and mentoring, as evidenced in his on-going professional development as he looks to constantly further his skills and knowledge base.
Kaylea Bergin is the Centre for Resolution’s Executive and Training Assistant and works closely with the company’s director. She is responsible for project management, book keeping, admin and social media presence. Previously with nine years’ customer service experience, involving managing teams of up to seventy associates, she brings the finely-honed interpersonal and organisational skills required of these roles to her present position. Kaylea also has experience of working for a community interest company that used music to support those not in education employment or training (NEET) and those with disabilities.
Kaylea was attracted to working with Centre for Resolution as it is an organisation which promotes and supports the core values of equality and inclusion that she actively shares. Kaylea is closely involved with her local community and has a particular passion for ensuring the voices of young people are always heard, a key focus of our family mediation services.
Kaylea has taken a personal and professional interest in developing her understanding of the key services we provide, and is thoroughly informed on mediation, training, mentoring and coaching, making her an invaluable member of the Centre for Resolution team.