Ryan is the Director of Centre for Resolution, a service providing mediation for families, civil disputes, disability and in the workplace as well as disability awareness training for organisations.
Although Ryan is currently a mediator and trainer he first trained in mentoring and coaching in 2010 and again in 2017, resulting in an ILM level 5. He is trained in family, civil and commercial mediation and equality and diversity.
Ryan has a passion for supporting individuals and organisations to improve communication. This can be when there is a dispute because a marriage has broken down and support is needed to split finances and child arrangements, where employees are finding it difficult to engage with those with disabilities or because of personality differences.
Although the skill set for mediation and disability awareness training are different, Ryan merged his skills to co-found the disability Mediation Standards Committee, where the aim of the group is to support mediation practices to be inclusive and accessible for people with disabilities, whilst ensuring mediators are equipped and confident when disability is the area of dispute.
His general work in the mediation field was quickly recognised by The College of Mediators and the Civil Mediation Council as he was awarded 2018 community mediator of the year.
Ryan has both a visible and invisible disability which has provided him with many years of personal experience of disability and when merged with his professional expertise, enables him to offer a unique service when supporting clients.
Ryan continues to expand his knowledgefrom his many years of volunteering for a variety of organisations including the Samaritans (since 2010), RNIB’s Working Age Customer Panel, The Equality Human Rights Commission Reasonable Adjustments Advisory Group and also as a Director for The College of Mediators.
Ryan is also keen on keeping his practice ethical and efficient. He has membership with The European Mentoring and Coaching Council, College of Mediators, and Family Mediation Council, all of which provide standards in the relevant fields.
Kaylea Bergin is the Centre for Resolution’s Executive and Training Assistant and works closely with the company’s director. She is responsible for project management, book keeping, admin and social media presence. Previously with nine years’ customer service experience, involving managing teams of up to seventy associates, she brings the finely-honed interpersonal and organisational skills required of these roles to her present position. Kaylea also has experience of working for a community interest company that used music to support those not in education employment or training (NEET) and those with disabilities.
Kaylea was attracted to working with Centre for Resolution as it is an organisation which promotes and supports the core values of equality and inclusion that she actively shares. Kaylea is closely involved with her local community and has a particular passion for ensuring the voices of young people are always heard, a key focus of our family mediation services.
Kaylea has taken a personal and professional interest in developing her understanding of the key services we provide, and is thoroughly informed on mediation, training, mentoring and coaching, making her an invaluable member of the Centre for Resolution team.