''I came across Ryan at a difficult and stressful time in my life. I found his ability to put me at ease and empathise with my situation remarkable. He is a great listener, takes a pride in his work and is very professional. I found a great support in him being my mediator. He even accommodated my busy work schedule and only contacted me at times which were convenient. When it came to the day of mediation, I felt understood, confident and as if the outcome would be positive. Without Ryan's help in preparing me for the mediation, I don't feel the outcome would have been as positive as it was. When you know you have been treated unfairly, it is easy to get emotional, however Ryan's calm demeanour positively influenced the atmosphere during the mediation. I am a totally blind client of Ryan's and it was so refreshing and comforting to not have to explain to him why something was difficult or impossible for me to do, as he too is visually impaired, so had an in-depth understanding and empathy of the details of the case.
I would highly recommend
Ryan for mediation, as he bends over backwards to remain impartial, but get the best outcome.''