Why Choose Us?
It can be hard to find the right company to deliver the best service for you. We understand this, which is why we have selected some of the best mediators and trainers in the industry.
Established in 2016, Centre for Resolution is a group of professionals that enhance communication through mediation and training.
Our award-winning mediators and trainers have delivered their expertise to families, businesses and communities for several generations prior to coming together under the banner of Centre for Resolution.
Benefits of choosing us
- We have over a 90% satisfaction rate across all of our services
- Our specialists are highly skilled, experienced and independent
- Our dedicated experts will guide you smoothly through every part of the process
Whether you need a mediator to support you in coming to an agreement, a trainer who will provide the knowledge to be a mediator or a specialist who can provide disability awareness training, Centre for Resolution can support you.
Our dedicated team of experts are here to provide you with a supportive environment in an unbiased and non-judgmental way.
- To listen to what you want, enabling us to create a bespoke service that provides you with the best solutions
- To ensure we utilise our full range of skills to maximise the impact for you
- To provide our services to you in a sensitive, timely and ethical manner
- That we have a realistic approach ensuring that you have achievable outcomes
- To ensure that we have an honest and transparent relationship with you.
No matter where you are in the country, we have specialists waiting to help and support you.
Centre for Resolution’s Team
Ryan is the Director of Centre for Resolution, a service providing mediation for families, civil disputes, disability and in the workplace as well as disability awareness training for organisations.
Although Ryan is currently a mediator and trainer he first trained in mentoring and coaching in 2010 and again in 2017, resulting in an ILM level 5. He is trained in family, civil and commercial mediation and equality and diversity.
Ryan has a passion for supporting individuals and organisations to improve communication. This can be when there is a dispute because a marriage has broken down and support is needed to separate assets and finances and/or make child arrangements, where employees are finding it difficult to engage with those with disabilities or because of personality differences.
Although the skill set for mediation and disability awareness training are different, Ryan merged his skills to co-found the disability Mediation Standards Committee, where the aim of the group is to support mediation practices to be inclusive and accessible for people with disabilities, whilst ensuring mediators are equipped and confident when disability is the area of dispute.
His general work in the mediation field was quickly recognised by The College of Mediators and the Civil Mediation Council as he was awarded 2018 community mediator of the year.
Ryan has both a visible and invisible disability which has provided him with many years of personal experience of disability and when merged with his professional expertise, enables him to offer a unique service when supporting clients.
Ryan continues to expand his knowledgefrom his many years of volunteering for a variety of organisations including the Samaritans (since 2010), RNIB’s Working Age Customer Panel, The Equality Human Rights Commission Reasonable Adjustments Advisory Group and also as a Director for The College of Mediators.
Ryan is also keen on keeping his practice ethical and efficient. He has membership with The European Mentoring and Coaching Council, College of Mediators, and Family Mediation Council, all of which provide standards in the relevant fields.
Kaylea Bergin is the Centre for Resolution’s Executive and Training Assistant and works closely with the company’s director. She is responsible for project management, book keeping, admin and social media presence. Previously with nine years’ customer service experience, involving managing teams of up to seventy associates, she brings the finely-honed interpersonal and organisational skills required of these roles to her present position. Kaylea also has experience of working for a community interest company that used music to support those not in education employment or training (NEET) and those with disabilities.
Kaylea was attracted to working with Centre for Resolution as it is an organisation which promotes and supports the core values of equality and inclusion that she actively shares. Kaylea is closely involved with her local community and has a particular passion for ensuring the voices of young people are always heard, a key focus of our family mediation services.
Kaylea has taken a personal and professional interest in developing her understanding of the key services we provide, and is thoroughly informed on mediation, training, and disability, making her an invaluable member of the Centre for Resolution team.
Jan Coulton LLB (hons)
Family & Child Inclusive Mediator
Jan has been a mediator for almost 30 years, qualifying as a Solicitor in 1980 and a litigation practitioner for 10 years in family and negligence claims. In 1990 convinced that there was a better way to resolve differences and disputes she qualified as a Company & Commercial mediator and was a founder member of the Hull Dispute Resolution Centre. In the mid 90’s she became engaged in writing practice standards for the Law Society and the then Legal Aid Board/Commission. Jan is a qualified Lead Assessor for ISO Standards. In the late 90’s she qualified as a family mediator, was a founder member and director of Family Mediation in Hull and has been a key lead in many national mediation projects, including the introduction of the mediation information and assessment meeting. She has extensive experience working with the Ministry of Justice, Family Mediation Council (FMC), Family Mediators Association (FMA) and College of Mediators.
Jan is the current Chair of the College of Mediators and qualified as a Professional Practice Consultant 13 years ago providing support and guidance to mediators throughout their mediation careers. As a trainer she has delivered mediation training as an independent trainer, for the Ministry of Justice, to the Judiciary, Solicitors, Barristers, mediation practices, practice managers, for the FMA, IDR group, HR managers, CEO’s, businesses and as Anvers Mediation.
In her international practice she offers bespoke mediation on all issues including eldermediation and providing care plans for end of life. In October 2018, Jan received the Family Mediator of the Year 2018 award at the National Mediation Awards in London and has a lifetime of practice in the promotion of mediation as the appropriate dispute resolution process.
Mediator and Community Practitioner
Lia Shimada is a London-based mediator and community practitioner, with extensive experience in the not-for-profit sector. She spent a number of years working with the peacebuilding process in Northern Ireland, where she facilitated dialogue about racism, regeneration and conflict transformation in local communities. As an accredited mediator, Lia works primarily with organisational, workplace, community and housing disputes. She was appointed to the Professional Standards Committee of the College of Mediators in 2016, and she chairs the working group responsible for developing and implementing the Policy for Diversity and Inclusive Practice in Mediation.
Disability Development Professional
Roland has held a variety of jobs in senior management in the private sector, before joining the Foreign and Commonwealth Office as a language-testing specialist. Following a life-changing diagnosis of HIV and AIDS in 2006, he became a campaigner for disability rights. He subsequently enjoyed a number of different roles within the FCO as Diversity & Equality Officer and later Learning & Development Adviser, where he gained his L&D qualifications. There he was also elected Chair of the Disabled Staff Network and worked with the Civil Service Disability Network. He is now a self-employed Disability Development Consultant.
Roland is a Member of the Chartered Institute of Personnel and Development and of the Chartered Institute of Management as well as the Institute of Training and Occupational Learning. He is a qualified Mediator and is also a Motivational Speaker and a member of the Professional Speaking Association. In 2017 he was awarded Best Personal & Professional Coaching Company – South England and Disability & Inclusion Consultant of the Year– Greater London by CV Magazine. Of the nearly 30,000 nominations in the 2019 National Diversity Awards, Roland was shortlisted as one of the eight finalists as a Role Model for Disability.
He is the author of ‘Ripples from the Edge of Life’, published in 2018.
As a Consultant he says he “works with the person in the wheelchair to enable them to climb their highest mountain”. He collaborates with individuals who have become disabled later in life, organisations that employ them or want to employ them and agencies that support them. As a speaker he focuses on his own personal experiences to enable his audiences to reflect on how to overcome the challenges that we all face in our lives to make the most of the short time that we have. His motto is ‘Inspire, Educate, Challenge’.
Trainer & Disability Inclusion Consultant, podcaster and writer
Esi provides in-house and remote training and seminars, consulting, auditing and public speaking to support organisations attract, engage and retain disabled people.
Esi co-chairs the Personalisation Expert Panel. A panel of disabled people and Carers who work alongside Hampshire Adult Health & Care’s Departmental Management Team to strategically co-produce services that support disabled residents living within Hampshire.
To date Esi has worked with a variety of private businesses and organisations in the public sector including Hampshire County Council and Enham Trust. Where she supplied support services to providers to ensure disabled people were empowered to assert independence, choice and control over their lives.